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Round-Trip Shuttle Service from Zeebrugge to Bruges

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Brugge, Belgium
Round-Trip Shuttle Service from Zeebrugge to Bruges

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon20 minutes  (approx.)
iconOffered in: English

Operators have paid Viator more to have their experiences featured here

Overview

When your cruise ship docks in Bruges' port, you can easily travel to the historic city center with this round-trip shuttle service from Zeebrugge. Hop on the shuttle for the 20-minute (approximately) ride to Bruges, then take the shuttle back when you’re ready to return to your ship in the afternoon. Shuttles run every 30 minutes between 8:30 a.m. and 12 a.m., so there is no delay in getting back and forth to Bruges city center from your cruise ship.
  • Round-trip Bruges cruise transfer
  • Travel between the port in Zeebrugge and the historic center of Bruges by shuttle
  • Return to the port when you're ready to catch your departing cruise
  • Shuttles run every 30 minutes
Saved to wishlist!
Local taxes
Port pickup and dropoff
Bruges Bargeplein bus station dropoff and pickup
Benefit Card with discounts in carefully selected shops and musea in Bruges and Zeebrugge
Tour Guide (optional - only with excursion package)
Gratuities
Food and drinks
Transportation to/from attractions
Rederskaai 52 , Rederskaai 52, 8380 Brugge, Belgium

We welcome all our customers at our headquarter just in front of the Cruise Terminal. From there on the shuttle bus will leave every 30 minutes to Bruges.

10/7/2021 - 12/31/2022
Monday - Sunday:08:30 AM - 12:00 PM
This activity will end right where it started.
  • Confirmation will be received at time of booking
  • At time of booking, cruise ship passengers must provide the following information: ship name, docking time, disembarktion time, and reboarding time
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Strollers and wheelchairs are storeable in the trunk, person in wheelchair has to be able to board the bus by him/herself.
  • Most travelers can participate
  • This tour/activity will have a maximum of 999 travelers
  • OPERATED BY Cruise Express Bruges
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Round-Trip Shuttle Service from Zeebrugge to Bruges?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
See all safety measures taken by Round-Trip Shuttle Service from Zeebrugge to Bruges.
Q:
What is the social distancing policy during Round-Trip Shuttle Service from Zeebrugge to Bruges?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Round-Trip Shuttle Service from Zeebrugge to Bruges.
Q:
What measures are being taken to ensure staff health & safety during Round-Trip Shuttle Service from Zeebrugge to Bruges?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Round-Trip Shuttle Service from Zeebrugge to Bruges.

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Traveler Tips


  • "This is not well enough organized to be more than moderately efficient so expect to wait." See review
  • "Just find the office for cruise bus transfers outside the cruise terminal redeem your voucher and jump on a bus!" See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.0
star-4
388 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 388 reviews
star-1
Shocking experience
HOLLY_B
, Aug 2022
Firstly, we were shouted at by the staff for not exchanging our reservation for a ticket. We queued up in the reservation line but were not directed how to get the tickets. The man shouted at us that we'd been told 5 times already what to do. We were left in the 30+ degree heat with no shelter or communication for 1 hour and 30 minutes waiting for our return to the port. We were not given any reason for the 3 buses that did not arrive. There were over 100 people waiting to get back to the port in time. Once on the coach, the driver did not apologise nor acknowledge us getting on. We sat with no air conditioning or ventilation for our 40 minutes return journey. Arriving back late for our cruise boarding time. Fortunately, the majority of the 100 people waiting were also late so the cruise waited for us.
star-1
Do not book this bus ride
Simon_R
, Aug 2022
Upon arrival at meeting point, driver/ operator was extremely rude. Yelling at everyone “ no ticket no bus” not answering where to get ticket with your reservation. Extremely unprofessional. Boarding bus chaotic not following lines. Upon pickup, bus was 30 min late. 4:30 bus came at 5. Had to wait 30 min under the hot sun with no explanation. Boarding bus was chaotic again. Not following line people fighting to get on bus. Very dissapointing
star-4
Don't take the last shuttle available
David_W
, Aug 2022
DEFINITELY book it online. The line at the port to buy them was long and slow. Communication at the port was awkward. One guy knew that we had prepaid because he had a list with our names on it, but he said there were no more spaces for pre-paid people. Another peson had to come take care of the situation. When leaving, we arrived at 4:45 for the final shuttle at 5 PM to a SUPER long line because the 4:30 bus never showed up. Luckily TWO busses arrived so we got on. The ride from the terminal to Bruges was about 20 minutes. At 5 PM with traffic, it was about 40 minutes. I would not advocate taking the final shuttle.
star-2
Aggressive driver
Sheryl_M
, Aug 2022
The shuttle with cruise express started well although we weren’t registered on their list having prepaid but they gave us the tickets when I showed my confirmation. All on time and only took 25 mins to get to Bruges. However on the 3.30 return we were 5 mins late and the bus was still there but pulled away even though he saw us. So no problem we waited for the 4 pm. By this time there was a huge group of 50 plus people. But the bus didn’t come at 4 or 430 or even 5 pm! It came just after with no explanation. To make matters worse, a disabled girl was getting on first with her parents but the driver was extremely unhelpful and rude shouting for tickets. He became very aggressive towards other passengers sticking up for the family when they were confused as what was going on. Then when we arrived at the cruise terminal, one passenger took a photo of the licence plate and driver and he got off the bus screaming and shouting at them and his behaviour towards one elderly man was appalling! What a piece of work! This driver should be reported for his disgusting attitude and behaviour towards the passengers it was actually quite frightening and infront of children.
star-1
Horrible experience. I bought three tickets and feel I deserve a refund
jacqueline_H
, Aug 2022
In addition to the 4:30 shuttle not coming until 5 your driver was rude and nasty I boarded first to help a family with a handicapped child. I am a physician. The driver asked for my ticket. I told him to please wait a minute as it was in my bag. He yelled at me that I couldn’t help them to first seat until I gave him my ticket. I dug it out of my bag and threw it onto his lap. He jumped out if his seat. Threw the ticket at me and drew back his fist. Other passengers yelled at him to stop. I was really frightened that he was going to punch me. I am 72 years old and certainly not a threat to him or any one. He then told me to pick my ticket up off the floor. I did as I was frightened not to. I believe he is a very unstable person to be driving a bus full of tourist. I am happy my husband was not with me as it could have been a physical altercation. Everyone on the bus were very upset. I took a picture of him after I sat down. image0.jpegimage1.jpeg
star-1
Do not use Cruise Express
Kimber_S
, Jun 2022
We had to wait over 30 minutes from the port and an hour wait to get back. It appears they only use 1 bus. We saw other tour company buses come every 15 minutes. They also gave us coupons to use at local Brugge tours and shops. All the places refused to use stating they were expired over 5 years old! What a joke! I would not recommend Cruise Express!!
1 traveler found this review helpful
star-2
Long wait standing in the sun
Shirley_L
, May 2022
Shuttle meant to run every 30mins but the one we waited for arrived 20minutes late without apology or explanation. We had a long stand in the sun waiting for it which was difficult for us.
star-3
Average transfer
Kenneth_C
, May 2022
Easy transfer to Bruge on later transfer, but as expected we had a wait to return to cruise terminal on return. Fortunately it was great of weather.
star-3
MARSHALLS NEEDED
PAG_C
, May 2022
The trip to Bruges City went off fine, apart from minor delays to pick up late passengers. The reurn was a different matter, however. For some reason or other, buses were only available for the return trip from 1:30 pm (although at least one bus was parked in the drop-off area). This resulted in a long queue - far more than a singe bus could carry. Not surprisingly, the bus arrived at the pick-up point at about 1:29p.m No marshalls on site to call up a second bus (even though this was stuck away amongst others on site) so a huge melee resulted, leaving a good number of folk waiting for the next bus, due in 30 minutes. Why the 1:30 bus couldn't have been at the pick-up point 15 or so minutes earlier, avoiding a long queue in the sun, beats me!
star-1
Disgusting company
Nicolean_B
, May 2022
Absolutely disgusting company, I bought tickets for 4 people including ticking the wheelchair square. Went to pick up tickets with my son who is in a wheelchair, told to walk up road to coach, to be asked can he get out of wheelchair and walk up stairs as they have no wheelchair lift. My son can't wal, why sell tickets to a disabled person knowing there was no lift in coach. So we had no way of getting to Bruges and spoilt our whole day.
star-4
Bruges
MrsSJ_R
, May 2022
Very easy. Nice friendly staff. The rep at the port let us shelter in an old bus when it started to pour with rain!
star-5
Great
Mary_N
, May 2022
Once dropped off at the terminal by the port shuttle it was really easy. Come out the terminal and less than mins walk. Best but before you travel
star-4
Bruge we loved you.
ELAINE_C
, May 2022
Brilliant.easy to find when you get off the ship. helpful staff .map given before you board and I fo on where to get the coach back beautiful Bruges
star-1
Unprofessional, unreliable shuttle service.
Teresa_B
, May 2022
The shuttle leaving the port was 20 minutes late. Boarding the shuttle was a nightmare, as the last passengers to arrive were the first boarded on the shuttle. Poor handling of the entire operation. The return bus was scheduled to pick up every half hour. We arrived at the pickup location at 2:35 (the 2:30 bus had already left), so waited for the 3:00 bus, which didn’t arrive until about 3:20. Made many calls to the office in the meantime, but after 10 rings, the call was disconnected. Over and over. Once the Driver arrived, she said the other bus had broken down and that this would be the last bus back to port. We ended up with 66 passengers in a bus that is supposed to handle a maximum of 50. Kudos, however, to the driver for handling the potential mass uprising with grace; shame on the shuttle company for putting her in such an untenable position.
star-4
Shuttle service
Mrskaren_t
, May 2022
When we got of the ship we had to ask where to pick up the shuttle as there was no signs telling us where to go and it wasnt with sight. Coach was clean and tidy and staff were pleasent. On our way back the coach opened up both doors which made for chaos. It was very disorganised and ended up with 3 people standing up on they trip back to the ship.
star-4
Book in Advance, Saves disapointment.
Francis_F
, May 2022
Having booked online prior to arrival was great. We were warmly greeted and saw many who had not pre booked turned away as they had no free spaces left. Swift transfer from port to Bruges and comy coach. Return journey was just as stress free, friendly helpful staff.
star-5
Easy booking and a very...
davewheelhouse
, May 2022
Easy booking and a very smooth transition. We would use again and would highly recommend Viator for this.
star-4
Would reco
Deborah_H
, May 2022
A quick and easy way to to get from A to B. Reasonably priced. Efficient. Friendly helpful staff. Local map was helpful
star-4
No Problems
Ian_T
, May 2022
Everything worked fine. Would use again. I talked to others who used them that day at different times to us, and they had some issues. Overcrowding, and one return trip to the port was a no show!
star-3
Long wait for bus
Jackie_S
, May 2022
Arrived at 8.20 am to catch first bus the guy let the bus go with only 4 people on when he could see there was another 6 ready to go we had to wait then till9.20 before we started the journey !! First bus to return was 1.30 very long queue waiting for this so unable to fit everyone in one bus . We got on realised there were no seats and then the driver closed the doors leaving 4 people standing up and left the other people to wait another 30 minutes for the next one ! Not a great experience allI can say is you save money by not going with the cruise excursion

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