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The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise

star-3.552 Reviews
|
Greater London, United Kingdom
The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour 20 minutes to 2 hours 30 minutes  (approx.)
Mobile ticket
iconOffered in: English and 4 more

Operators have paid Viator more to have their experiences featured here

Overview

See London from the streets, water, and sky with this great-value package that lets you explore London at your own pace. Easily reach top sights without spending a fortune on cab fare with a hop-on hop-off bus ticket valid for 1, 2, or 3 days. You’ll also get an aerial view of the city aboard the London Eye giant observation wheel and glide past Parliament and Big Ben on a Thames River cruise (Fri-Sun only).
  • Reach dozens of London's top sights on a double-decker hop-on hop-off bus
  • Customize your ticket with the choice of a 24-, 48-, or 72-hour option
  • Take in panoramic views of the British capital from the London Eye
  • Pass beneath London’s famous bridges on a Thames River cruise (Fri-Sun only)
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Hop-on hop-off open-top sightseeing bus tour valid for 24 hours
Entry ticket to The London Eye
Recorded commentary in 5 languages
Thames River Cruise
Complimentary earphones
Hotel Pickup
Food and drinks
See itinerary
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Your time slot for the London Eye must be pre-booked via the link printed on your voucher
  • Most travelers can participate
  • OPERATED BY Big Bus London
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Transportation vehicles regularly sanitized
See all safety measures taken by The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise.
Q:
What is the social distancing policy during The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise.
Q:
What measures are being taken to ensure staff health & safety during The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise.

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Reviews

3.5
star-3.5
52 Reviews

Reviews by Viator travelers

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Showing 1-10 of 52 reviews
star-5
Great day
Heather_C
, Aug 2022
The entire experience was great. Bus drivers were friendly and very helpful. They Eye was much more than I though, wasn't prepared for the jump on jump off experience. But I have enjoyed my stay in London and my Big DayOut
star-5
Big Day Out in London
Kim_T
, Jul 2022
Really friendly drivers, super easy to do, especially with the app, great to have a rest from walking and jump on bus through the day. London Eye and ferry good too.
1 traveler found this review helpful
star-1
Scam by Big Bus Company and Viator
Christina_M
, Jul 2022
Horrible experience based on the false advertisement on this site. I specifically searched an evening experience for my family after 4pm. I was suggest "The Big Day out - London Eye Ticket, London Hop-on Hop-Off Tour & River Cruise" costing over $297.96 on 7/26 for the following day. Well when the advertisement states it's a 24hour hop on hop off bus you assume it will go into teh evening and we could hop on and do a night ride or even night cruise. ABSOLUTELY NOT although other bus companies provided rides this late the Big Bus Company closes to rides at 6pm!! AND top it all off it was virtually impossible getting a London Eye ticket the day prior. So basically my family paid over $100 in uber fees to get downtown from LHR to find out we booked a useless package costing us over $297.96!!! Never got to ride a bus or a cruise. What a waste of $$. I requested a refund and both Viator and Big Bus refused which is horrible customer service based on false advertisement. Unfortunately we only had one night in London and it was completely ruined by this company. There were other packages available that I should have booked instead but unfortunately made a wrong choice. Save yourself the headache and pass on Viator and this Bus company. There were 3 other families waiting at the bus stop with us who purchased packages at the airport and were in the exact same boat. Clearly the false advertising is a complete scam!
star-5
Perfect Day in London
Heather_H
, Jul 2022
This was a perfect way to do all 3 activities at a good price! It was an amazing experience that made a perfect day!
star-5
London on a budget
janhanken
, Jul 2022
Great way to see the city for not a lot of money. We really enjoyed our day and getting to see London
star-5
Great time on river cruise! Commentary was great!
Jessica_K
, Jul 2022
Fun was had by all Ages 10-72. Definitely recommend. Bus easy to find, lots of stop though. Commentary on the bus was a bit cheesy but nice to sit.
star-4
Great value for money.
Stuart_W
, Jul 2022
We were blessed with great weather so, the London Eye trip was very much at it's best. The river cruise was good too. We enjoyed the Big Bus although the commentary was a bit naff, hammy! Great value for money.
star-5
Great day! Incorrect description overview
Celina_M
, Jun 2022
We had a wonderful time! I just wish it was clearer that the Big Bus tickets all include the River Cruise. I struggled to book this because the description overview says that the river cruise only runs Fri-Sun and that is incorrect. We rode on Wednesday and it was already included with the bus. We had a wonderful time anyways but would’ve appreciated to have the correct information.
star-3
The cruise was good and the London eye was good.
Roxanne_J
, Jun 2022
Hop on hop off schedules were not accurate. We sat at Station‘s for quite some time and others we couldn’t even find the bus stop. The hours that it said the hop on hop off we’re good for we’re not correct. Using the app didn’t help us with live time or finding the spots. The cruise was good and the London eye was good.
1 traveler found this review helpful
star-3
Three part….London tour
Dori_M
, May 2022
London eye was good, river cruise good except waited at one stop for 20 min, hop on bus not so good……recorded commentary very bad and corny, also buses kept going out of service and we had to switch buses, one time wait so chaotic decided to get a cab
1 traveler found this review helpful
star-5
Great day in London to see a lot in one day
Kimberly_L
, May 2022
We had fun on the bus. The beat part was the water cruise. The narrator was awesome telling about all the buildings down the river. Kept it funny and light so I kept listening. As for the London Eye, I am afraid of heights, and I have to say it was not as bad as I thought it would be. R The ride was smooth and the view was spectacular. Well worth the whole day. A+++
star-3
The Eye is well worth seeing. (Pun intended)
Anthony_F
, May 2022
The Eye was excellent. Great views and a wonderfull experience. The cruise was interesting and informative but somehow I was expecting more. The Hop-on-Hop-off bus was a total let down. It was extremely crowed. The attendent didn't even check us in and said he would come around when everyone boarded and pass us our ear phones. (HE DIDN'T) Forunately we had our own, however the audio (when we finally got a seat) didn't work, We left the bus after a few stops.
star-5
Great surprising Fun tour
Jasmin_W
, May 2022
I love the audio tour facts and that I can hop on/off enjoying sights in-between stops. Definitely start early if you plan on visiting other attractions in the area.
star-4
Great tour. Takes you all...
Nathalie_A
, Apr 2022
Great tour. Takes you all over London. View over London skyline from London eye. Nice helpfull staff.
star-2
Poor maps
Kristian_T
, Apr 2022
Hard to find where the bus stopped. We just had one short trip and we didn’t find where the bus stopped.
1 traveler found this review helpful
star-4
Hop on Hop off stops too early
Carla_R
, Apr 2022
The hop on hop off of London is recommended to see London. The blue tour buses come every thirty minutes so this could put a wrinkle in some of your plans. The red tour runs more often but my biggest complaint is they stop entirely too early. They stop at 5:30pm so I had to catch an Uber back to my hotel. I did not get to ride the Thames River Cruise because the buses stopped at 5:07 where I was and the next bus that came to me I asked if he was headed towards the London Eye which is where you catch the boat and he replied no all buses were headed in for the night. I did enjoy the London Eye earlier. This is a good package.
star-5
worth it!
Wafa_G
, Mar 2022
Really recommande This activity, enjouée it a lot with my family. We coule see many things Thanks to This facility! Thank you
star-5
Electric wheelchair user very happy
Roger_W
, Aug 2021
Drives very helpful with a wheelchair that took time to get on and off thank you at least 10 buses👍
star-3
Nice but need more information
Bianca_A
, Jun 2021
People don’t know how to use it London eye, the book times you need to make with one of the buss staff, the site very unhelpful. Beautiful London eye
star-2
Event Manager
Donna_C
, Feb 2020
The weather was very bad the day we had our tickets. We waited for 45 min in rain & wind, thankfully at a covered bus stop, for a hop-on-off buss and it never came. The London eye wasn’t running due to high winds & the river looked too scary to be out in it. We never scanned our tickets so hopefully Viator will allow us to use them another day.

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